Refund Policy

Mentionology’s Payment & Refund Policy

Please read this policy carefully. This is the Return and Refund Policy of Mentionology. This Return and Refund Policy is licensed by Terms Feed to Mentionology.

Mentionology does not handle or guarantee quality, and condition of submitted digital context or their execution and shall not be responsible or liable for any damages or other problems resulting from this. We just act an escrow medium between Client and Freelancer.

REFUNDS:

  • Once work is delivered by freelancer and approved by the client as complete, funds will be released to the freelancer upon his/her withdrawal request. And any dispute thereafter will not be entertained under any circumstances. 
  • Mentionology refund payments made for canceled orders back to the client’s payment provider within 7 days. Funds returned to the client from canceled orders will not include processing fees paid.
  • If any processing fees were added at the time of purchase to create a new order, the processing fees from that payment will not be refunded along with your deposit.

 

DISPUTES & CANCELLATION:

We encourage our Clients and Freelancers to try and settle conflicts amongst themselves.

  • Order cancellations can be performed on Mentionology, when eligible, by Customer Support or through the Resolution as per admin.
  • Filing a transaction dispute or reversing a payment through your payment provider or your bank is a violation of these Terms of Service. Doing so may get your account temporarily disabled to investigate possible security violations. Note: once you have filed a dispute with your payment provider, the funds will be ineligible for a refund due to our obligations towards the payment provider.
  • If an order is canceled (for any reason), the funds paid will be refunded to the client within 3 days.
  • Completed orders once approved by the client cannot be canceled or eligible for the refund in any circumstances. 

f you have any questions about our Returns and Refunds Policy, please contact us:  info@mentionology.com

Before buying any Digital Service, Please read our Terms of Service, Refund Policy and Privacy Policy.
We are not associated with any of the websites listed by our freelancers. Dismiss